Business e-mail communication

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چکیده

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E-mail Communication and Group Cooperation

Two empirical studies are presented that explore how and why e-mail communication (versus face-to-face communication) influences cooperation in mixed motive group contexts. Results indicate that, relative to those engaging in face-to-face interaction, those who interacted via e-mail were (1) less cooperative and (2) felt more justified in being non-cooperative. Feelings of justification mediate...

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ژورنال

عنوان ژورنال: Proceedings for Social Sciences Matica Srpska

سال: 2015

ISSN: 0352-5732,2406-0836

DOI: 10.2298/zmsdn1551319b